Title: General Administrator
Hours: Full-time* 40 hrs/week
Pay: Hourly $28/hr**
Benefits: 60% Health/Dental, 15 days/year PTO accrued hourly based on 40 hrs/week
Bogus Rank: Ministry of the Interior Decorator
Reports To: Max and Scott
Start Date: Preferably by March 1st or shortly thereafter

Synopsis:

Providing a welcoming and creative community for improvisers is the foremost goal of Endgames Improv. It takes a lot of work to keep all of that operating smoothly. We’ve reached a size and scale where we now need managers that are dedicated to doing a little bit of everything: teaching, stage managing, and some part of the administration. Another step towards Endgames leveling up its reliability and maturity.

Hours will come from a combination of teaching, stage managing, facilities, and administration. Teaching, stage managing, and facilities work will usually occur at our properties in the mission. Administration work can be done in our office space or any location you choose.

You will teach Endgames classes 3-4 times a week (9-12 hours a week), stage manage 2-3 times a week (10-15 hours a week), and perform facilities or administration work (4-13 hours a week). The teaching and stage managing hours are primarily in the windows of 6:30-11:30p Mon-Thur, 12p-12:30a Saturday, and 12p-10:30p Sunday and are located between our properties in the Mission. Tasks (like cleaning/mail/garbage) require you to be on site. Administration hours are very flexible. Additional teaching at corporate workshops may occur at various times throughout the week based on availability.

Please know that this is not primarily a creative role. It comes with a fair share of daily operations (aka, stuff that just needs to be done day in and day out). We’re looking for someone who can drive initiatives at Endgames, and own important parts of our company and community growth. This is not a performing role, and having this position is not a path to stage time.

Responsibilities:

    • Teaching: Teach multiple simultaneous 7-week improv courses. Missing one day of a 7-week course is acceptable, but we will not schedule you if you know you will be missing two or more weeks. We have corporate workshops that are booked (4-6 a month). Employees will be assigned given availability.
    • Stage Managing: Be in charge of shows running on time, managing the front of house staff, and running sound/lights/video for the show.
    • Facilities – Manage supply levels at all our classrooms (order supplies and receive deliveries), bring in trash bins weekly, gather mail, manage door access, and clean (ex. broom, mops, sponges, pressure washing, toilet scrubbing). Manage door access (share codes and update software).
    • Outside Workshops – Reach out to a diverse set of out-of-town instructors to provide workshops for San Francisco. Negotiate contracts, book flights, hotels, and transit, and gather workshop information to post on Eventbrite. Work with ADs to schedule special shows if necessary.

Other Responsibilities May Include:

    • Customer Service – Respond to customer contact and triaging those that you cannot solve in a timely manner. These are mostly emails, but also some voice mail. Most of these are simple one-click solutions and coming up with new “canned” one-click resolutions. We use Zendesk and Google Voice.
    • School of Improv Registrar – Manage all the details of our education system. Enroll students, process refunds, post new classes, schedule teachers and classrooms, post half-price class offers, email students during the class cycle. Be a point of contact for the buddy system when needed.
    • Payroll – Using hours logged by teachers, instructors, and stage managers, enter data into our payroll system. Hours are logged in an Excel spreadsheet, then payroll is managed through Gusto.
    • Corporate Workshops – Work with corporate prospects to finalize paid gigs, schedule approved instructors, and manage billing/accounts receivable. There is room to work to expand this business, and significant expansion could result in commission / profit sharing.
    • Newsletter/Blog Posts – Act as editor of a regular monthly newsletter. Collect information on upcoming events. Curate photographs and write monthly copy. Blog posts can be also used in newsletter.
    • Rentals – We have a few community teams that rent during our open spaces. Work with those renters, to schedule, invoice, and handle billing.
    • Social Events and Training – Arrange regular meetings for the different stakeholders of the Endgames community. Teachers’ meeting every 4 months, staff appreciation parties every 6 months, community nights every 6 months, directors / producers appreciation parties every 6 months. This includes selecting time, location, and ordering food / drinks.
    • Miscellaneous – We have a number of other tasks that selfless volunteers are currently responsible for. Should one of those staff step down, we may need someone to take the role over temporarily. Other possibilities may include testing features in proprietary back-end systems, working with contractors, general documentation, etc. Scott is opening up a co-working space and there may be some overlapping requests.

If interested, please email resume to info@endgamesimprov.com

*Part-time available at candidates request. Part-timers would be doing almost all teaching and stage managing, with very mininal admin. No salaray option available. Title would be General Staff. Standard SF Health Ordinance applies, not 60% of health/dental benefits.

**Endgames may convert over to salary. Hours would be tracked and only the 40 hour expectation, not more. Salary provides employees with fleixibility in when those hours are worked for better work/life balance.